You will be working with the headquarters of our association clients and their Asia Pacific Committees/Councils to achieve their regional objectives.
The main role of the Project Executive is to act as the primary management, operational and administrative support for their client Associations’ subgroups (Chapters, Councils, Committees etc.) in the Asia Pacific region. The Project Executive will provide these groups with value added support on volunteer, financial, general management and governance issues.
Essential Responsibilities
Provide project management support for specific projects for our Association clients
· Act as a liaison between client Associations’ subgroups (Chapters, Councils, Committees etc.) and Association Head quarters
· Follow-up with staff team of client Associations to expedite work completion and ensure it adheres to pre-specified budget and specifications
· Collate and analyse information and produce regular updates and status reports
· Meticulous and efficient in all correspondence and financial processes
· Provide statistical reports on membership and chapters
· Working with membership service dept to ensure adequate response to queries.
· Conduct surveys, evaluations and needs assessments
· Pull mailings lists for conference promotions, membership drives or other mass mailings
Maintain first-rate customer service as front-line client/member contact.
· Develop and maintain good client relationships to enhance Association support and service, responding to client needs in a timely and efficient manner
· Ensure that clients are communicated to in a clear, consistent and effective manner utilising strong written and verbal skills to address the Associations needs
Make a positive contribution to MCI’s business.
· Seek out methods to improve self-performance and/or the efficiency of an operation or task.
Reporting:
Direct reporting line is to the Project Manager and by extension, to the Client Director.