Coordinator, Association Services

Coordinator Association Services | MCI Group | EN

For consideration, e-mail your cover letter, resume and salary requirements (absolutely required) to the listed email. MCI USA is an Equal Opportunity Employer.

Candidates must be authorized to work in the United States for any employer without sponsorship.

Title: Coordinator, Association Services

FLSA Status: Non-exempt

Primary Duties:

  • Serve as the primary contact for general inquiries, membership and member-related membership phone calls and email communication, and member related research.
  • Manage production and distribution of association communication vehicles including email announcements and bi-weekly newsletter.
  • Develop and write content for electronic communications, marketing messages and initiatives and other member communications.
  • Attend committee meetings via phone.
  • Manage membership efforts under the direction of the Executive Director including recruitment, retention, and renewals. Track membership and provide regular membership reports.
  • Update membership information on a regular basis.
  • Serve as primary contact for website updates; responsible for troubleshooting all website activities and issues. Responsible for ensuring accuracy and currency of all sections of website.
  • Process all check requests for accounts payable for approval by Executive Director.
  • Manage all deposits received via mail.
  • Other duties as assigned

Knowledge, Skills and Abilities:

  • Bachelor’s Degree.
  • Applicant must be extremely organized, have a very high attention to detail, diligent, able to multi-task, and prioritize their work.
  • Excellent communication skills (written & oral).
  • Demonstrated ability to succeed in fast-paced work environment.
  • Demonstrated ability to provide excellent customer service even in difficult situations and operate with the highest degree of integrity.
  • Self-starter
  • High technical proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint), general computing skills, and the Internet.
  • Experience or interest in membership associations or other nonprofits a plus.

Supervisory Responsibility: N/A

Fiscal Duties:

The Coordinator has no direct financial supervisory responsibility or authority, but does have fiscal duties related to soliciting and receiving bids, processing invoices, and operating within established budgetary parameters.


  • Complete MCI USA timesheets
  • Other duties as assigned
  • Serve on appropriate MCI USA Matrix Management Teams; and
  • Function as an MCI USA Team Member in accordance with MCI USA’s corporate vision and guiding principles.