Grassroots Outreach Manager

Grassroots Outreach Manager | MCI Group | EN

Title: Manager, Grassroots Outreach                     

Primary Supervisor: Chief Engagement Officer                  

Department/Client Team:  RESOLVE: The National Infertility Association                               

FLSA Status:  Exempt        Revision Date:   January 2019


For consideration, e-mail your cover letter, resume and salary requirements (absolutely required) to the listed e-mail. MCI USA is an Equal Opportunity Employer.

For more information about RESOLVE, visite

All candidates must be authorized to work in the United States for any employer without sponsorship.


Primary Duties:

  • Manage key elements of RESOLVE’s government affairs program and engagement with grassroots and grass-tops advocates to advance positive family building policy and stop anti-family legislation in Congress and state legislatures.
  • Keep constituents and stakeholders informed on advocacy efforts through appropriate communications vehicles, including Action Alerts and advocacy-related web content.
  • Expand and manage the RESOLVE Advocacy Network of grassroots advocacy volunteers, keeping them engaged and equipped to mobilize at the state and federal level.
  • Draft various communication materials for advocates including email campaigns, blogs, fact sheets, etc.
  • Implement online digital strategies for communicating with advocates and key stakeholders: i.e. surveys, action alerts, story-telling, etc. 
  • Develop training opportunities and resources for volunteer advocates to learn and grow their advocacy IQ.
  • Project Manager for federal Advocacy Day and state Advocacy Days.
  • Staff contact for advocacy-related questions both internally and externally.
  • Collaborate with Board, staff, volunteers and Corporate Partners to advance advocacy through all means available.
  • Develop and promote grassroots meetings, video townhalls, and legislative engagement. 
  • Work with the Chief Engagement Officer and Communications team to set strategic goals for advocate growth and engagement.
  • Monitor and respond to advocates and constituents on social media platforms regarding legislative issues.


Other Duties:

  • Identify revenue opportunities that advance RESOLVE’s advocacy work.


Knowledge, Skills and Abilities:

  • Bachelor’s Degree
  • Three to five years' experience working with a non-profit organization/association or government/political entity
  • Experience in marketing, communications, or community outreach a plus
  • Knowledge of state and federal political processes
  • Excellent written and verbal communication skills
  • Ability to manage volunteers and work with a diverse group of constituents
  • Organized, flexible, prompt and with superb attention to detail
  • Capability of working with minimum supervision as well as being a team player
  • Proven abilities in multi-tasking and problem-solving and working in a fast-paced environment
  • Proficiency in office software systems and database management – Microsoft Office suite
  • Flexibility in scheduling or attending conference calls, programs, and events outside of normal business hours
  • Travel as needed to key states
  • Event management experience a plus
  • Knowledge of infertility and various family building options a plus, but not mandatory
  • Interest in healthcare related issues
  • Knowledge of advocacy/action alert applications a plus (Luminate Online/Blackbaud, CapWiz, etc.)