About Us | US Leadership Team

Bob Gilbert, CHME, CHA

Bob Gilbert, CHME, CHA

Mail: bob.gilbert@mci-group.com

Phone: +1 703-506-3260

Bob Gilbert joined the MCI USA (formerly Coulter) team in 2008. As President and CEO of the Hospitality Sales & Marketing Association International (HSMAI)—an MCI client—Gilbert has been guiding HSMAI through a dynamic and exciting period of change as the 7,000+ member organization has been re-established globally to grow the revenue for hotels through sales, marketing, and revenue optimization.

During Gilbert’s tenure, HSMAI has achieved tremendous success with a number of initiatives ranging from the development of expert communities in the areas of Digital Marketing, Resort Marketing, and Revenue Management, the development of HSMAI University’s webinars and certification programs, the expansion of HSMAI’s Affordable Meetings trade shows into three markets and subsequent transition into HSMAI’s MEET (Meetings, Expositions, Education, & Technology), and the global expansion of HSMAI thru the formation of HSMAI Global and regional development in Europe, Asia Pacific, and the Middle East.

Gilbert holds a BS degree from the School of Hotel Administration at Cornell University and has been a member of HSMAI since joining the student chapter at Cornell.  He is a frequent guest lecturer at Cornell.  Gilbert is the immediate past chair of the Convention Industry Council (CIC), and has served on the Board of Directors of the American Hotel & Lodging Association and the Travel and Tourism Coalition of the U.S. Travel Association.  He also serves on a number of advisory boards of hospitality and hotel management schools.

Gilbert and his wife Kim reside in Centerville, Virginia and have three adult children.

Bob’s areas of expertise:

  • Providing top-notch sales, marketing, and revenue optimization strategies to industry professionals
  • Developing and marketing events and venues
  • Developing and implementing strategic planning processes
  • Instituting strong financial management plans

Now, here's the backstory on Bob…

Hometown: Sinclairville, New York

First car: Satellite Sebring GTS

Superhero power I wish I had: Be in more than one place at the same time

Television show or movie most resembles my current life: It’s A Wonderful Life

App I can’t live without: Email and texting

Favorite guilty pleasure: Vacations on the beach

Three publications I’d recommend for anyone who does what I do: 1) your industry trade pubs, 2) your industry trade pubs, 3) ASAE’s Association Management

What I do on my “free” time: Slow down, relax, and read

If I could travel anywhere in the world, I would go…: Back to multiple places in Mexico or the Caribbean

Advice I would give my “younger self”: Learn more languages

How my life has changed since I joined MCI USA: It’s a rollercoaster of fun and innovation.

At the end of the day…: Keep life and your priorities in perspective.

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