The association also had structural problems that led to a tax-status conversion.

MCI USA reached out to component leaders to help revise the affiliation agreement. We also talked to components that were interested in tax-status conversion, which culminated in a face-to-face meeting at the association’s annual event to address their support and governance needs.


  • Within two months of its annual event, the association distributed a new agreement that the components helped develop.
  • MCI USA worked with key component liaisons to appoint officers, establishing a new governance structure.
  • Communication between components and the association is on an upward trajectory.
  • Participation in component leadership meetings has increased exponentially.