When COVID-19 forced a large nonprofit organization to postpone its annual conference, MCI USA moved quickly to organize a new virtual event that would provide opportunities for learning, engagement, and networking. The half-day event included education sessions with expert speakers, moderated discussion group sessions, and open networking time. It was held on an interactive platform that allowed for breakout tables, group chat, private messaging, and direct interaction with speakers, moderators, and the MCI USA team.
With timing designed to accommodate multiple time zones, the event was a huge success, with more than 300 registrants across four continents. The event also helped MCI USA better understand the behavior and interests of members in relation to virtual events and technology usage, which will aid in planning the rescheduled conference.