MCI USA created a strategy that reduced the number of on-site temp staff needed for registration, condensed temp training schedules, and increased the number of express check-in counters for badge printing. And the client used a combined housing and registration system in conjunction with our marketing efforts.


Results:

  • The number of on-site temp staff was reduced by 50%.
  • The number of rooms blocked on the peak night increased by more than 50%.
  • The client saved money on registration setup.