MCI USA discovered a great deal of overlap and confusion regarding where specific information was housed. We worked with volunteer leaders to launch a unified community-engagement platform, with communities established for each special-interest group, allowing members to engage across divisions through one portal.


Results:

  • Member engagement is at an all-time high.
  • More than 8,000 discussion posts and 4,700 contact requests were made through the platform within three months.
  • Members are directly communicating with each other within their special-interest group or across multiple units.
  • Networking opportunities have increased significantly.
  • Member profiles are now connected through a variety of demographics.