Client Success Stories

Building effective pharmaceutical cold chain practices for patient safety

Driving collaboration among industry leaders to benchmark world standards and guidelines for effective Cold Chain Management in the MENA region.

The challenge 

One of the biggest challenges facing pharmaceutical companies in the Middle East is managing, shipping, and the storing of drugs and vaccines under extreme temperatures. Medicinal supplies are shipped and stored in containers where the temperatures can range between 2 to 8 degrees, thereby resulting in losses worth billions of dollars. Statistics reveal that over USD 15 billion in product losses occur every year in the pharmaceutical industry due to temperature excursions alone. 

Unlocking Potential  

Vaccines and other medical supplies should be stored within a strict temperature range throughout the manufacturing and distribution processes. MCI UAE worked towards optimising this cold chain process, since it does not only affect the pharmaceutical companies but also hinders the work of other stakeholder groups, from the manufacturing plant to the end-user. 

MCI gathered all stakeholder groups to present their supply chain challenges and showcase their areas of expertise in order to determine the most impactful ways for collaboration for reducing product losses and maximising patient safety. 

Solutions & Results 

MCI’s strong market research and powerful team work were the key ingredients for a truly winning conference formula. Similar case studies from the healthcare industry were introduced to panels consisting of ministry officials, airport and custom controllers, pharmaceutical companies’ employees, hospital staff, logistics and other business solutions providers, in order to facilitate discussions and collaboration. The overall conference evaluation forms received from the delegates revealed the below:  

  • 87% rated the success of the forum Good to Excellent 
  • 92% found the format and structure of the forum Good to Excellent 
  • 92% rated the speaker topics and discussions Good to Excellent 
  • 80% found the forum an Excellent platform for networking 
  • 83% felt that the forum was a key event for the region, their sales and marketing strategies 
  • 94% stated that they would attend the forum again 

For the 4th consecutive year, MCI was the only organization to host a dedicated pharma cold chain conference for the MENA region that resulted in initiating a dialogue to implement world standards and guidelines for effective cold chain management practices.


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Client Testimonial

“Event sheds light on various challenges, opportunities, technologies that cold chain and healthcare industries are facing. Well-organised with great topics and speakers”
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