Strengthening Member & Customer Relations Globally

Reflections on Global Member & Customer Relationships & Engagement – ASQ and ASIS International

Do you know how strong your relationship is with your members and customers? Renata Lerch, Deputy Managing Director of the American Society for Quality and Elisa Pratt, Chief Global Member Engagement Officer of ASIS International, two of the 15 leading participating brands across multiple sectors, discuss the results of the GEI and insights gained by their associations from analysis of their own member and customer data against the global benchmark. This webinar, recorded on 7 December 2016, will help you understand how member & customer relationship strength outside the US impacts the ability to improve engagement. 

For more information and to receive a copy of the GEI report, key recommendations and infographics, contact peter.turner@mci-group.com

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Strengthening Member & Customer Relations Globally

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