A large international organization had a stated objective of delivering world-class events for its stakeholders — but was spending more than $10 million while “flying blind” in terms of measuring event-spend effectiveness and return on investment.
MCI USA undertook an intensive 150-day evaluation involving multiple internal business units and product areas, including events organization structure, go-to-market strategy, event spend, sourcing expertise, analytical tools, and HR implications, and developed specific recommendations to convert a major loss center to break-even within 18 months.
Results: