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Sustainability

We are committed to sustainability across all our activities, fostering a culture of care and responsibility that influences both our internal operations and external collaborations with clients and communities.

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Why sustainability matters to us

We see sustainability as more than a responsibility. It’s part of how we grow, deliver, and lead.

Aligned with the UN Sustainable Development Goals, we’re committed to designing work that creates lasting value reducing impact, building trust, and supporting stronger communities.

From how we source and produce to how we measure outcomes, sustainability is embedded in our strategy, not bolted on. It helps our clients adapt, act with purpose, and stay relevant in a changing world.

Net Zero by 2030

We are committed to sustainability across all our activities, fostering a culture of care and responsibility that influences both our internal operations and external collaborations with clients and communities. Our aim is to build a resilient and sustainable business that makes a positive impact beyond our operations.

Erica Fawer
Our choices must have the potential to transform our world. Our commitment is simple: to walk the talk.
 And fast. Placing sustainability at the heart of what we do. For real. With our clients. With our partners. For our industry. For positive change. For our communities. 
For our planet.
Erica Fawer
Group Sustainability, Internal Communications Director
mci group

Creating responsible experiences

We champion sustainability by embedding environmentally and ethically responsible solutions into every event and experience we create. Through a sustainable-by-design approach, we integrate strategic planning, innovative design thinking, and resource efficiency to minimise waste and reduce environmental impact – without compromising engagement or effectiveness.

Our commitment goes beyond just meeting standards; we proactively help clients navigate sustainability challenges, ensuring that their events and campaigns drive positive change, measurable impact, and long-term value. By making responsible choices effortless and impactful, we transform sustainability from an obligation into an opportunity for innovation, brand positioning and meaningful engagement.

141

talents trained in sustainability practices in 2024

90%

satisfaction from clients surveyed on their experience with our sustainability solutions

4

awards won for delivering sustainable projects

Protecting our people and assets

We are committed to implementing systems that adhere to core principles in the responsible development and use of AI. All tools and platforms are assessed from an ethical, privacy and security perspective.

Protecting personal information is crucial to ensuring sustainable operations. We are committed to adhering to strict data protection regulations and have implemented robust policies and technical measures to secure all the information we collect.

Certifications

ISO27001 (Information Security Management Systems) ISO27701 (Privacy Information Management Systems)

923

‘outstanding score’ achieved (out of 1,000) in the CyberVadis cybersecurity assessment

Environmental impact

Our customers, our talents, governments, and society at large are increasingly concerned about carbon impacts. We recognise that our industry – and we as an organisation – must address this global issue and be part of the solution.

Since 2009, we have been tracking and transparently reporting our environmental impact annually, continually improving how and what we measure. We remain committed to achieving specific, quantifiable objectives that align with climate science.

Sustainable Office Guidelines enhance our local sustainability efforts

All offices track employees’ commuting

All offices have personalised carbon footprint dashboards

Supply chain management

Supply chain management

Our progress towards being a more sustainable organisation depends on collaborating with our partners and suppliers to drive change across the whole value chain.

Our Code of Business Conduct helps to keep our operations as sustainable as possible at the supply level. Our supplier code of conduct outlines our minimum expectations for labour practices (such as discrimination, decent work and health and safety), human rights (including child or forced labour), ethical matters (anti-bribery and corruption) and environmental commitments.

We give preference to suppliers with the best sustainability practices. We expect all our partners, suppliers and subcontractors to adhere to and support this code.

10,000+

Suppliers adhere to our Supplier Code of Conduct

Net Zero by 2030
As a signatory of the United Nations Global Compact, mci group does not tolerate bribery or corruption. We are committed to acting ethically in all aspects of our business, maintaining and improving the highest standards of honesty and integrity. It is part of our core values, and we firmly support international and local efforts to eliminate corruption and financial crime
Sebastien Tondeur
Chief Executive Officer
mci group
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